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PLEASE READ CAREFULLY…
IF YOU REQUIRE A RETURN, REFUND, OR WARRANTY CLAIM, PLEASE START BY WRITING TO US HERE: firstname.lastname@example.org
If your product is damaged or has any issues, we will do a return. We require you to first send us a picture showing the damage and upon inspection, we will tell you whether it fits our criteria for return. If approved we will ask you to send the product back to our Office in Laindon, Essex. Once received we will send you a brand new product at no cost to you.
REFUNDS (IF APPLICABLE)
Under circumstances where we made a mistake we will make a refund. This will be reviewed on a case by case basis. If a refund is approved, you will be issued a full refund subject to the product being untouched.